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[ MOD_03 ] 11 REPAIR GUIDES
Wi-Fi and internet
Slow internet, Wi-Fi that keeps dropping, "No internet" and router resets, in plain English.
How to access your router settingsYour router has a built-in settings page (often called the admin page or web interface) where you can change the Wi-Fi name and password, restart the router and update its software.How to change your Wi-Fi passwordYour Wi-Fi password is stored on your router, so you change it from the router's app or its admin page, not from your phone or computer settings.How to fix "DNS server not responding"
The DNS server isn't respondingDNS is the internet's address book: it turns names like example.com into the numeric addresses computers use.How to fix "Ethernet doesn't have a valid IP configuration"Ethernet doesn't have a valid IP configurationWindows Network Diagnostics shows this when your PC is plugged into the router by cable but did not get a working IP address from it.How to fix a weak Wi-Fi signalA weak Wi-Fi signal means your device is too far from the router or something between them is soaking up the signal.How to reset your router (restart or factory reset)"Resetting" a router can mean two very different things.Why does my Wi-Fi keep disconnecting?Wi-Fi that keeps dropping is usually caused by a weak signal at the edge of the router's range, a router or modem that needs a restart or update, or a device setting such as power saving that turns Wi-Fi off.Why is my internet not working?When the internet stops working, the problem is usually in one of three places: your provider's service, your modem or router, or the single device you are using.Why is my internet so slow?Slow internet can come from your internet plan or provider, your modem or router, weak Wi-Fi where you are sitting, or one device hogging the connection.Why is my upload speed so slow?Upload speed is how fast your devices send data out, such as video on calls, files to cloud storage, or a live stream.Wi-Fi connected but no internet: how to fix itNo internet, securedThis means your device has joined the Wi-Fi network and is talking to the router, but the router is not getting traffic through to the internet, or your device can't get a working address or DNS from it.